M2 Rocks & Minerals (“we,” “us,” “our”) operates this website to provide information about, and facilitate wholesale, private label, and product development inquiries for, our Moroccan geodes and fossils. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using this website, you agree to the collection and use of information as described in this policy.
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## 1. Information We Collect
**Information you provide directly:**
– Company name and contact name
– Business email address and phone number
– Country / shipping destination
– Product interest, target volume, and other details submitted through our quote request or contact forms
– Any files, specifications, or artwork you send us for product development or private label inquiries
**Information collected automatically:**
– IP address, browser type, and device information
– Pages visited, time on site, and referral source (via cookies and analytics tools)
– General location data inferred from IP address (country/region level)
We do not knowingly collect payment card details, passwords, or other sensitive personal identifiers through this website. Any such information exchanged as part of finalizing an order is handled through separate, secure channels (e.g., invoicing or payment platforms), not this site directly.
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## 2. How We Use Your Information
We use the information we collect to:
– Respond to quote requests, RFQs, and general inquiries
– Provide pricing, samples, and product development proposals
– Process and fulfill wholesale, private label, or custom orders
– Communicate with you about your inquiry or ongoing business relationship
– Improve our website and understand how visitors use it (via analytics)
– Comply with legal, customs, and export documentation requirements
We do not sell your personal or business information to third parties.
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## 3. Cookies & Analytics
This website may use cookies and similar tracking technologies (such as Google Analytics) to understand site traffic and improve user experience. You can disable cookies through your browser settings; doing so may affect some site functionality.
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## 4. How We Share Information
We may share your information with:
– **Service providers** who help us operate the website, process inquiries, or manage shipping and logistics (e.g., freight forwarders, customs agents)
– **Third-party inspection or quality control agents**, if you request or authorize a pre-shipment inspection
– **Legal or regulatory authorities**, where required by law (e.g., customs declarations, export compliance)
We do not share your information with third parties for their own marketing purposes.
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## 5. International Data Transfers
We are based in Morocco. If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws, please note that your information may be transferred to and processed in Morocco or other countries where we or our service providers operate. We take reasonable steps to ensure your information is handled securely and in accordance with this policy.
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## 6. Data Retention
We retain business inquiry and order information for as long as necessary to fulfill our business relationship with you, comply with legal and tax obligations, and resolve any disputes. You may request deletion of your information at any time, subject to our legal retention obligations (see Section 7).
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## 7. Your Rights
Depending on your location, you may have the right to:
– Request access to the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information, where legally permitted
– Object to or restrict certain processing of your information
– Request a copy of your information in a portable format
To exercise any of these rights, contact us using the details in Section 9.
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## 8. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
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## 9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
**Email:** [email protected]
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## 10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page will reflect the most recent revision.